Happiness comes from good decisions, good relationships, and good work. - Merlin Mann
Lately, it seems like it's mostly the decisions.
I am amazed, but not completely surprised, by how much of our time at nido is spent making decisions. It started with some pretty huge decisions: should we start a business? where should it be located? what does our membership structure look like? But it hasn't stopped.
There are days when I wonder what I did at work. When I think back on it, there are often concrete accomplishments that I can feel good about, but there is also a ton of time and energy devoted to making decisions. Now, it is the smaller decisions - who should be the caregiver in the infant room today? what should we do for a child that won't nap? when should we order more coffee?
And even though these decisions may be small compared to the larger ones we were making a few months ago, they are just as important. These are the decisions that determine whether or not our members and their children are happy, and whether or not we are meeting our mission.
How do we quantify this? One decision we're currently facing is determining the best use of our time on any given day. We are finding that we are spending so much time on the day-to-day logistics and providing childcare ourselves, that we are low on the brainpower needed to grow our business in other ways and to make good, thorough decisions.
But when you look at the dollars and cents and try to quantify the value of any given activity, how do you quantify decision-making? For me, I know that some of my best work and best decisions come when there is a lull. When there is space and time. When I'm not actively engaged in solving a problem that's right in front of me. That's when I have ideas that could be valuable. Of course, the ideas and decisions are meaningless if they are not seen through to fruition, so where exactly is the value coming from? The decision, or carrying it through?
It's easy to find a lot of research online about quantifying the decision-making process for specific decisions (i.e., what factors affect decision-making), but there seems to be less on how to quantify the time and energy that goes into decision-making. It must be out there; please share ideas/sources in the comments if you have any.
In the meantime, I'm going to do my best to focus on what's important....or at least figure out what that is.